JCB Smart Serve 2.0



Publisher Description



JCB Smart Serve - Smart Serve is a Mobile Workforce App for JCB Dealer Sales & Service Engineers.

Smart Serve is integrated with JCB DBMS and has been designed to enable JCB dealers to:

✓ Track and monitor performance of their sales & service executives.
✓ Provide complete control/visibility of the overall operations.
✓ Deliver an enhanced customer service.

Lead Management: Machines sales, service, parts & attachments lead generation in real time.

DBMS Service Call On Mobile: Service engineers get service call with customer with machine failure details.

Safety of Engineer: SOS feature sends auto alerts to immediate manager, in case engineer gets into a difficult situation.

Dealer Principal Dashboard: For monitoring service calls and leads generated, along with status.


Engineer’s Dashboard: For tracking leads generated, follow up’s, service calls and more.

TA/DA Management: To manage travel costing of Dealer field force.

Service Visit Report: For service engineer’s inputs.


Customer Voice: For instant customer feedback post service repair completion.


On Site Photo Uploading: To upload photos of the machine, parts and service failures, as and when required.

Service Call Dashboard: For real time service calls status for Service Manager

Message Broadcasting: Dealer admin can instantly broadcast information to entire dealer team.

Help Me: Dedicated Phone Number/Email for app related support (during working hours).

Operator Database: Real time Operator database generated by engineers on service visits.

Tailor made reports: In depth reporting of relevant reports and admin panel for complete control of users through integrated web portal.


About JCB Smart Serve

JCB Smart Serve is a free app for Android published in the Office Suites & Tools list of apps, part of Business.

The company that develops JCB Smart Serve is JCB INDIA LIMITED. The latest version released by its developer is 2.0.

To install JCB Smart Serve on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2020-02-05 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the JCB Smart Serve as malware as malware if the download link to com.vfirst.jcbindia is broken.

How to install JCB Smart Serve on your Android device:

  • Click on the Continue To App button on our website. This will redirect you to Google Play.
  • Once the JCB Smart Serve is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
  • A pop-up window with the permissions required by JCB Smart Serve will be shown. Click on Accept to continue the process.
  • JCB Smart Serve will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.



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Users Rating:  
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Downloads: 0
Updated At: 2024-03-04
Publisher: JCB INDIA LIMITED
Operating System: Android
License Type: Free